Twilio
Restrict how your agents can use Twilio.
Require agents to confirm every text, or set up custom rules for automation.
TwilioOps agent · Acmekc_…c21e
| Permission | Access | Your numbers | Only when |
|---|---|---|---|
Messages · Send messages.send | Allowed | Notifications | Every recipient is one of Any +1 number |
Messages · Send messages.send | Ask meWaits up to 24 hours | All your numbers | No recipient is Any +44 number |
Messages · Read messages.read | Allowed | All your numbers | Any request |
Allowed goes straight throughAsk me waits for your confirmation
What you can control
Permissions
Each row of a key's Twilio access is one of these, set to Allowed or Ask me.
| Permission | Name in the API |
|---|---|
| Messages · Send | messages.send |
| Messages · Read | messages.read |
| Messages · Cancel scheduled | messages.cancel |
| Messages · Redact | messages.redact |
| Messages · Delete | messages.delete |
| Phone numbers · Read | phone_numbers.read |
| Usage · Read | usage.read |
| Pricing · Read | pricing.read |
| Custom rule: a method and a path that you choose. | |