Slack
Restrict how your agents can use Slack.
Require agents to confirm every message, or let them post only in the channels you pick.
SlackSupport agent · Acmekc_…5l4k
| Permission | Access | Channels | Only when |
|---|---|---|---|
Messages · Send messages.send | Allowed | #eng-alerts | Any request |
Messages · Send messages.send | Ask meWaits up to 24 hours | #support | Any request |
History · Read history.read | Allowed | #support #eng-alerts | Any request |
Files · Share files.share | Ask meWaits up to 24 hours | #support | Any request |
Users · Read users.read | Allowed | Whole workspace | Any request |
Allowed goes straight throughAsk me waits for your confirmation
What you can control
Permissions
Each row of a key's Slack access is one of these, set to Allowed or Ask me.
| Permission | Name in the API |
|---|---|
| Messages · Send | messages.send |
| Messages · Edit | messages.update |
| Messages · Delete | messages.delete |
| Messages · Schedule | messages.schedule |
| Messages · Read scheduled | messages. |
| Messages · Cancel scheduled | messages. |
| Messages · Get link | messages.permalink |
| History · Read | history.read |
| Files · Share | files.share |
| Files · Read | files.read |
| Files · Delete | files.delete |
| Reactions · Read | reactions.read |
| Reactions · Add | reactions.add |
| Reactions · Remove | reactions.remove |
| Pins · Read | pins.read |
| Pins · Add | pins.add |
| Pins · Remove | pins.remove |
| Bookmarks · Read | bookmarks.read |
| Bookmarks · Add | bookmarks.add |
| Bookmarks · Edit | bookmarks.edit |
| Bookmarks · Remove | bookmarks.remove |
| Channel · Read | channel.read |
| Channel · Rename | channel.rename |
| Channel · Change topic | channel.topic |
| Channel · Invite people | channel.invite |
| Channel · Remove people | channel.kick |
| Channel · Join | channel.join |
| Channel · Leave | channel.leave |
| Channel · Mark read | channel.mark |
| Channel · Archive | channel.archive |
| Canvases · Create | canvases.create |
| Channels · List | channels.list |
| Channels · Create | channels.create |
| Direct messages · Open | dms.open |
| Files · Upload | files.upload |
| Canvases · Read | canvases.read |
| Canvases · Edit | canvases.edit |
| Canvases · Share | canvases.share |
| Canvases · Delete | canvases.delete |
| Users · Read | users.read |
| Users · Find by email | users.lookup |
| User groups · Read | usergroups.read |
| User groups · Create | usergroups.create |
| User groups · Change | usergroups.update |
| User groups · Turn on or off | usergroups.toggle |
| User groups · Change members | usergroups.members |
| Emoji · Read | emoji.read |
| Workspace · Read | team.read |
| Custom rule: a method and a path that you choose. | |
| Connect through KeyContain's Slack app in one click. Teammates who connect the same workspace through it share one bot, with the same channels. | |
| For a bot of your own, make your own Slack app from our manifest and paste its bot token. | |
| The bot sees only the channels you invite it to. | |